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Terms & Conditions
When the Customer purchases the goods offered on www.atslegas.tv, the present Terms shall be considered to be a legally binding document setting out the rights and obligations of the Parties in relation to acquisition of the goods, payment for the goods, as well as the terms of delivery and return of the goods.
When the Customer purchases goods on www.atslegas.tv, it shall be understood that the Customer has familiarised him/herself with and agrees to these Terms. By agreeing to the Terms, the Customer confirms that he/she has the right to purchase goods on the e-store www.atslegas.tv.
If the Customer attempts in any way to harm the operation, stability, security of www.atslegas.tv or disregards the present Terms in any other way, Atslegas.tv shall be entitled to restrict the Customer's access to the e-store www.atslegas.tv.
Atslegas.tv reserves the right to amend and supplement these Terms unilaterally. When making purchases on www.atslegas.tv, the Customer is subject to the Terms applicable at the moment of ordering the goods; therefore, the Customer has to acquaint him/herself with the Terms each time he/she makes a purchase.
Atslegas.tv reserves the right to change the price of the goods or to apply a special price to the goods. The goods are sold to the Customer for prices which are valid at the moment of purchase.
2. Protection of personal data
When making a purchase on www.atslegas.tv, the Customer should provide his/her name, surname, goods delivery address, telephone numbers and email address.
The Customer shall be fully responsible for the correctness of the specified data. If incorrect data has been specified by the Customer, Atslegas.tv shall not be liable for any resulting consequences and shall be entitled to claim compensation for direct damages from the Customer.
By agreeing to these Terms, the Customer agrees that notices which are necessary for the provision of order, payment and delivery information will be sent to the Customers specified email address.
Atslegas.tv undertakes not to disclose the Customer's personal data to third parties, except Atslegas.tv cooperation partners who ensure the delivery of the goods to the Customer or provide other services related to the execution of an order.
Upon receiving the goods, if the Customer has chosen a respective manner of receipt of the goods, the Customer may be asked to present a personal identity document to verify their identity.
3. Conclusion of a contract of purchase
A contract of purchase of the goods shall be considered to have been concluded with the Customer from the moment when the Customer, while selecting the goods, has filled the shopping cart and clicked on “Buy”. The Customer shall be obliged to pay for the goods in accordance with the procedure and within the deadlines specified in these Terms.
If Atslegas.tv is unable to contact the Customer within 3 (three) business days from the submission of the order, the order shall be cancelled, and the Customer shall be compensated for the goods, but not for the delivery costs.
Where, due to unforeseen circumstances, Atslegas.tv cannot provide the goods purchased on the e-store www.atslegas.tv, Atslegas.tv undertakes to offer an equivalent product. If the Customer disagrees, Atslegas.tv shall refund the purchase price as soon as possible, but not later than within 30 (thirty) calendar days.
4. Prices of goods and payment procedure
The prices of goods on the e-store www.atslegas.tv are indicated in euros.
The User shall pay for goods in any of the following ways:
● Payment card;
5. Delivery of goods
By selecting a delivery service, the Customer undertakes to indicate correctly his/her address and the address of the DPD pick-up point chosen.
Atslegas.tv shall make every effort to ensure that the ordered goods are delivered as soon as possible. The approximate delivery time is 1–3 (one to three) business days.
6. Return of goods
If the Customer is a consumer within the meaning of the Consumer Rights Protection Law (a natural person who purchases goods for a purpose which is not related to his or her economic activity), the User may avail him/herself of the right of withdrawal. Subject to the provisions of the Republic of Latvia Cabinet Regulations No. 255 “Regulations Regarding Distance Contracts”, a consumer shall be entitled to return the goods purchased on www.atslegas.tv to Atslegas.tv within 14 calendar days.
The Customer shall inform Atslegas.tv of the return of goods in writing (by email) by indicating the item(s) to be returned and the order number; it is mandatory to specify the Customer's bank account number. The Customer shall send the goods to Atslegas.tv at the following address: SIA “Japa”, Hamburgas 4-1, Rīga, Latvija, LV-1014.
The return of the goods shall be effected subject to the following conditions:
● The goods to be returned must be in their original packaging;
● The goods may not be damaged;
● The goods must not have been used, must not have lost their commercial appearance (with labelling, safety films retained, etc.) (this shall not apply to goods that have been damaged during their delivery);
● The goods to be returned must be in the same condition as they were at the moment of receipt;
● Atslegas.tv shall be entitled to refuse to acceptance of goods if the deadline for the return of the goods has not been respected.
The Customer shall cover the costs of the return.
Repayment for the returned goods shall be effected by the same payment means used by the Customer to purchase the goods. If, due to any reason, repayment in this case fails, Atslegas.tv shall contact the Customer and agree on another means of repayment.
The Customer shall be responsible for preservation of the quality and safety of the goods during the term for exercising the right of withdrawal. The Customer shall be liable for any loss in value of the goods if the goods have been used in a manner which is incompatible with the principle of good faith, including their use for any purpose other than for verifying the properties or operation of the goods. The goods must not be damaged, must not have lost their appearance (labelling may not be removed or damaged, protective films may not be removed, etc.) and must not be used. The goods shall be returned in their original packaging, in the same assembly as they were received, with proof of purchase and any accessories attached. If the assembly of the goods is incomplete or the goods are damaged, messy or packed in inappropriate packaging, Atslegas.tv shall have the right to refuse acceptance of the goods and to refuse to reimburse the price paid by the Customer for the goods.
For the goods that the Customer returns to Atslegas.tv, subject to the procedure set out in these Terms, Atslegas.tv agrees to compensate the Customer as soon as possible, but not later than within 30 (thirty) calendar days.
7. Information exchange
Atslegas.tv shall contact the Customer via email or telephone.
The Party at fault shall compensate the other Party for any direct damages.
Atslegas.tv shall not be liable for minor non-compliances in terms of the colour, shape or other parameters of the goods as seen in the pictures on the e-store www.atslegas.tv with the actual properties of the goods.
Atslegas.tv shall not be liable for delayed fulfilment or non-fulfilment of its obligations or any other non-fulfilment if incurred due to circumstances and obstacles which are beyond the reasonable control of Atslegas.tv, including, but not limited to, strikes, government orders, war or national emergency, terrorist threat or acts of terror, environmental or climate anomalies, non-fulfilment by third parties, interruptions to internet connection, as well as hardware and software failures. In such cases of force majeure circumstances, Atslegas.tv shall endeavour to rectify any delays as soon as possible.
8. Other provisions
The relationship between the Customer and Atslegas.tv is governed by these Terms as well as the laws of the Republic of Latvia.
In the event of issues or disagreements, the Customer shall contact Atslegas.tv via email. Any disagreements shall be resolved by the Parties by way of mutual negotiations, as far as possible. If no agreement can be reached, the dispute shall be referred to a court in accordance with the laws and regulations of the Republic of Latvia.
Valid from: 21.04.2022