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1. Personal data controller and processor
1.1 SIA “Japa”, registration No. 40203269132, registered office: Hamburgas 4-1, Rīga, Latvia, LV-1014, is the personal data controller.
1.2 Personal data processors are persons who, on behalf of SIA “Japa” and in accordance with its instructions, process personal data and have undertaken to observe the requirements of regulatory enactments on data processing.
2. Customers’ personal data categories undergoing processing and data types
2.1. Customers’ personal data categories processed by SIA “Japa” differ depending on which service of SIA “Japa” the customer wants to use. Customers’ personal data processed by SIA “Japa” can be categorised as follows:
2.1.1 For execution of a purchase made via the SIA “Japa” e-store (www.atslegas.tv) and subsequent delivery of the goods, SIA “Japa” may process the following customers’ personal data, depending on the type of delivery of the goods chosen by the customer: email address, name, surname; address, mobile phone number.
2.1.2 Customers’ personal data processing for distribution of SIA “Japa” news via email, and, according to the extent and purpose of the information provided by the customer, SIA “Japa” may process the following customer’s personal data: email address, phone number.
3. Purposes of processing of personal data
3.1 SIA “Japa” shall only process the obtained customers’ personal data for the purposes set out below, while observing the requirements of the laws governing the processing of personal data and depending on the amount of personal data provided by the customer and subject to consent to the specific processing purposes.
3.2 SIA “Japa” shall process the obtained customers’ personal data for the following specific purposes:
3.2.1 address: for delivery of goods purchased via the SIA “Japa” e-store, if, for the type of delivery chosen by the customer, it is necessary to indicate the address at which the goods are to be delivered to the customer;
3.2.2 mobile phone number: for arranging orders of the goods placed via the SIA “Japa” e-store and for receipt of information by the customer on the place and time of delivery of the goods ordered via the SIA “Japa” e-store;
3.2.3 email address: for sending notices necessary to provide information about orders placed via the SIA “Japa” e-store and payment and delivery information to the customer, and/or for sending news in electronic format.
4. Basis and term of the processing of personal data
4.1 Personal data processing by SIA “Japa” may only be carried out based on one of the following:
4.1.1 Customer consent: a personal, freely given, specific and informed indication by the customer to the effect that he/she consents to the processing of his/her personal data. By providing personally his/her personal data, the customer confirms his/her consent to the processing of his/her personal data.
4.1.2 Fulfilment of a legal (statutory) obligation: if it arises from laws or administrative acts or lawful requests issued by public authorities, SIA “Japa” shall be entitled to process the data received from the customer to the extent necessary to fulfil the requirements of the respective law or administrative act or to respond to official and lawful requests by public authorities.
4.1.3 Observance of legitimate interests: SIA “Japa” shall be entitled to process customers’ personal data in order to ensure the observance and protection of its legitimate interests.
4.1.4 SIA “Japa” shall only process the personal data provided by the customer for so long as the customer’s consent to the processing of the data is valid or for as long as it is necessary to protect its legitimate interests or fulfil its legal obligations and until the purpose of the processing of the personal data is achieved.
5. Recipients of personal data
5.1 When processing customers’ personal data, SIA “Japa” shall maintain strict confidentiality and ensure protection against potential unauthorised access by third parties to said personal data, and against unintentional loss or destruction of such personal data. Subject to the existence of valid legal grounds, SIA “Japa”, by way of exception, may also transfer customers’ personal data to the following:
5.1.1 public administration authorities, law enforcement authorities - upon a lawful request therefrom;
5.1.2 persons who provide services to SIA “Japa”, e.g. service providers who deliver the ordered goods to the customers.
6. Cookies Policy of SIA “Japa”:
6.2 The information collected by using cookies is sent to Google to prepare statistical reports on the e-store. SIA “Japa” uses Google Analytics, which helps analyse how visitors use the web page.
6.3 Cookies are very small text files which are created automatically during a web page visit and are stored on the user’s computer, tablet or smart phone (device), thereby allowing for the customisation of the usability of the web page for each respective user thereof. Cookies are stored on the user’s computer to the extent chosen by the user, which can be set in the settings of the computer’s browser.
6.4 “Session cookies” are temporary files which are stored on the user’s computer, tablet or smart phone until the user terminates their visit to the web page.
6.5 “Permanent cookies” are files which are stored automatically on the user’s computer, tablet or smart phone during the visit and remain on the device until the user deletes them or, depending on the browser settings, they are deleted automatically.
6.7 Changes to the Cookies Policy: SIA “Japa” informs that it may make changes to the Cookies Policy at any time and at its sole discretion. Any changes shall be valid from their publication on the e-store. SIA “Japa” invites you to review this document periodically so that you stay informed of the latest changes.
7. Customer’s rights as regards the processing of personal data by SIA “Japa”
7.1 The customer shall have the right to choose what data to provide SIA “Japa” and to what extent it may be processed, and may withdraw his/her consent for the processing of his/her personal data in full or in part by asking SIA “Japa” to stop the processing of all or any of the customer’s data. Withdrawal of consent shall not affect the legality of the processing of the customer’s personal data carried out until the withdrawal.
7.2 If the customer chooses not to provide personal data or any part thereof or to withdraw his.her consent in full or in part (as regards certain provided data), SIA “Japa” will not be able to provide services to the customer for the provision of which the personal data are needed.
7.3 Considering that it is necessary for SIA “Japa” to unambiguously identify a customer who withdraws, in full or in part, his/her consent to the processing of personal data, the customer may send a consent withdrawal notice to SIA “Japa” in the following ways:
7.3.1 By sending a consent withdrawal notice to SIA “Japa” via email to [email protected] from the email address that was indicated by the customer when making the purchase via the SIA “Japa” e-store. In this case, the customer should indicate in the consent withdrawal notice his/her name, surname, as well as the extent to which the consent is withdrawn;
7.3.2 By sending the consent withdrawal notice by post to the SIA “Japa” registered office: Hamburgas 4-1, Rīga, Latvija, LV-1014, specifying the customer’s name, surname, as well as the extent to which the consent is withdrawn. The consent withdrawal notice should include a handwritten signature.
7.4 The customer shall be entitled at any time to object to the processing of his/her personal data by SIA “Japa”, as well as to request that SIA “Japa” perform certain activities as regards the customer’s personal data, by sending a request to SIA “Japa” by any of the means specified in Clauses 7.3.1 and 7.3.2. The customer shall be entitled to request that SIA “Japa”:
7.4.1 issue personal data held by SIA “Japa” about the customer;
7.4.2 to rectify, delete or supplement the personal data in accordance with the customer’s instructions, providing justification of such request;
7.4.3 restrict (temporarily stop) the processing of certain or all types of the customer’s personal data;
7.5 The customer shall be entitled to obtain from SIA “Japa” information on the transfer of his/her personal data to third parties and on the persons (natural or legal) and/or public authorities to whom SIA “Japa” has provided any information regarding the personal data of the customer, except in cases where such information has been provided on the basis of a request by a body performing operational activities or another competent authority within the framework of criminal proceedings, or in other cases where the law prevents direct disclosure of the respective information.
7.6 In the event of disagreement in connection with the processing of personal data by SIA “Japa”, the customer shall be entitled to submit a complaint to the complaints authority, the Data State Inspectorate.
Valid from: 21.04.2022